Read this carefully before placing an order!
Shipping
Shipping Terms and Conditions
Welcome to the Davery.se. By initiating a purchase through this website, you confirm having read and agreed to our shipping terms and conditions.
1. Shipping Time Frames
Domestic Shipping: For domestic orders, the expected delivery time is within 20 days. However, most orders are typically delivered within a week.
International Shipping: For orders shipped to European destinations, delivery may take up to 20 days, although the expected delivery time is usually less than a week.
2. Damaged Items
If you receive an item that is damaged, it is eligible for a refund.
Important: If the packaging of your item arrives damaged, please take clear photos of the packaging before opening it. This is necessary for processing your refund.
3. Order Tracking
All larger orders will come with a tracking number, which will be provided once the order has been shipped. You can use this tracking number to monitor the progress of your shipment. Small shipments may be a letter at which point then it will likely not have track - sorry its Postnord
4. Customs and Duties
For international orders, customers are responsible for any customs fees, duties, or taxes that may apply. VAT is applied at Swedish local rate of 25%.
5. Shipping Carriers
We utilize reputable shipping carriers to ensure your order arrives safely and promptly. The choice of carrier may vary based on destination and shipping speed selected.
6. Non-Deliverable Packages
If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipping the package.
7. Lost Packages
If your package is lost in transit, please contact us. We will work with the shipping carrier to locate the package. If it cannot be found, we will issue a replacement or a refund.
8. Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at davi@davery.se.
Get in touch
Interested in Prototyping, 3D Printing, or Design services? Or have other questions? Feel free to reach out and let's discuss how I can help bring your project to life.